Frequently Asked Questions: Hiring a Contractor, Getting a Quote & Starting Your Project
Quick answers to what we're asked most — quotes, timelines, service area, and how we handle projects big and small.
Answers to the questions we get asked most often — about quotes, timelines, service area, and how we work.
Do you provide free quotes?
Yes. Use our free online Cost Estimator for an instant ballpark, then request a free, written, itemised quote after a site visit or detailed call.
What areas do you service?
We're based in Johannesburg South and service Alberton, Rosettenville, Turffontein, Glenvista, Mondeor and the greater Ekurhuleni area.
Do you offer emergency call-outs?
Yes, 24/7 for genuine emergencies — burst pipes, power faults, geyser failures, and gate motor issues. See our Emergency Services page for the full list.
How long does a typical renovation take?
It depends heavily on scope — a bathroom renovation might take 1-2 weeks, while a house extension can run 8-16 weeks of construction. See our House Extension Guide and Kitchen Renovation Guide for more specific timelines.
Do I need council-approved building plans for my project?
It depends on scope. New structures, extensions, and structural alterations usually need approval; like-for-like internal renovations usually don't. See our Building Plans & Permits guide for details.
Why might my actual quote differ from your online estimator?
The estimator gives a ballpark based on typical rates. Actual quotes account for site conditions, current material pricing, and exact scope — see our full explanation in Why Your Actual Quote May Differ.
Do you provide a written quote before starting work?
Always. We provide a clear, itemised quote before any work begins, and we don't proceed until it's approved.
Can you handle both small repairs and large construction projects?
Yes — smaller jobs are handled personally, and larger construction or renovation projects are managed with a full team and proper project management.
Still have a question we haven't covered?
Ask us directly — we're happy to answer anything before you commit to a project.